Xe66 Terms & Conditions — Complete User Agreement

These Terms and Conditions ("Agreement") xe66 These terms apply to the use of the platform and all its services. By using our services, the user is deemed to have accepted all terms of this agreement.

The following are definitions of key terms used in this agreement:

• "Platform" — The xe66 website (xe66.ws), mobile app, and all associated digital services.
• "User" — Anyone who has registered on or is using the xe66 platform.
• "Bet" — any bet placed on a sport or event through the platform.
• "Balance" — The amount of real money held in your account.
• "Bonus Balance" — Non-cash bonuses awarded through promotions that cannot be withdrawn before the wagering requirement is met.

The following conditions must be met in order to use the xe66 platform:

• Users must be at least 18 years of age or older must be.
• Users must open an account voluntarily and of their own informed decision.
• All information provided at account registration must be truthful and accurate.
• An individual may only Single Account create.

Xe66 reserves the right to verify a user's age and identity at any time without prior notice. Withdrawal privileges may be restricted until KYC verification is complete.

Users must provide their correct name, phone number, and date of birth at registration. Providing false information may result in account termination.

You are responsible for the security of your own account. We strongly advise against sharing your password with anyone. xe66 will never ask for your login credentials via email or message.

• Operating multiple accounts from the same device or IP address is strictly prohibited.
• Transferring or selling your account is strictly prohibited.
• If suspicious activity is detected, xe66 may immediately place the account under review.

The following rules apply to placing bets on xe66:

• Once a bet is confirmed, it cannot be changed or cancelled — except where the "Cash Out" feature is available.
• Odds change during live betting — the odds at the time your bet is confirmed are final.
• If a match is cancelled or postponed, your stake will generally be refunded.
• Xe66 reserves the right to void any bets placed at abnormal odds due to a technical error.
• The minimum bet amount is ৳50; the maximum varies by market and event.

For an Accumulator or multi-bet, all selections must be correct to win. If even one selection is wrong, the entire bet is lost.

Xe66 supports Bangladesh's leading mobile financial services — bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

For deposits:

• Minimum deposit ৳200.
• Successful deposits are typically credited to your account within 5 minutes.
• Deposits are generally free of any additional charges.

For withdrawals:

• Minimum withdrawal is ৳300.
• For verified accounts, withdrawals are processed in an average of 3 minutes.
• Withdrawals may be delayed if KYC verification is not completed.
• The withdrawal payment method must match the method used for the deposit.

Xe66 offers a range of promotional offers, each with its own specific terms and conditions:

• Each bonus offer has its own wagering conditions, which are clearly stated in the offer details.
• Bonus balance and real balance are displayed separately.
• Bonuses cannot be withdrawn directly until the wagering requirement has been met.
• Multiple bonuses cannot be claimed at the same time — unless stated otherwise in the offer.
• Xe66 reserves the right to void bonuses if unusual betting patterns are detected.

The welcome bonus is available once on your first deposit only. Multiple bonus claims from the same device, IP address, or payment method are not permitted.

The following activities are strictly prohibited on the xe66 platform:

1. Attempting match fixing or exploiting any form of unfair advantage.
2. Bonus abuse — such as claiming bonuses through multiple accounts.
3. Hacking an account or attempting unauthorized access to another user's account.
4. Selling or renting out your account.
5. Placing bets using automated bots or software.
6. Money laundering or depositing funds from illegal sources.

Xe66 may temporarily suspend or permanently close an account for the following reasons:

• If KYC verification is incomplete or the information provided contains discrepancies.
• If a terms violation or suspicious activity is detected.
• At the user's own request (self-exclusion).
• Extended periods of inactivity (more than 12 months).

Users will be notified via email or app notification before an account is closed — except in cases under investigation. If an account is closed, the balance refund process is handled through the support team.

Xe66 believes betting should be a source of entertainment — not financial stress. That's why we provide a range of responsible betting tools:

• Deposit Limit — set a maximum limit on your daily, weekly, or monthly deposits.
• Betting Limits — set a maximum bet amount within a specified time period.
• Self-Exclusion — Temporarily lock your account for a set period.
• Reality Check — Regular reminders about the duration of your betting session.

For any dispute, you are advised to contact the xe66 support team in the first instance. To submit a complaint:

1. Submit a complaint via live chat or email at the Help Center.
2. An initial response will be provided within 48 hours of receiving your complaint.
3. For complex issues, we aim to provide a resolution within 5–7 business days.

For all disputes, xe66's system logs and records shall serve as the final and definitive evidence. Users who do not agree to this condition are advised to discontinue use of the service.

Xe66 reserves the right to update these terms at any time. For significant changes, users will be notified via app notification or email.

Updated terms take effect from the date they are published. Continued use of the service after any changes constitutes acceptance of the revised terms.